← Projects

Commercial workflows · 2012

JT Concierge

An early iOS app for obtaining quotes from a small automobile dealership.

archived

JT Concierge mobile app screen for automobile service quote requests.

Why it existed

A small automobile dealership needed a simpler way for customers to request quotes from their phones.

The friction it answered

Customers did not always know which service path they needed. The app had to make it easier to ask for help without first understanding the dealership's internal categories.

What was built

An iOS app that guided users through common quote requests and routed the enquiry more clearly.

What it left behind

An early commercial mobile project where I learned about mobile app design, especially how small screens force the request flow to be simpler and more focused.

Date

2012

Built around

  • iOS
  • mobile app
  • service workflow